We endeavour to get things right all the time but we are human and may occasionally fall short of the high standards we set ourselves.

If there is something about our service that we could improve please don’t hesitate to contact us by email on reception@doc-onestop.co.uk.

In your email please tell us: –

  1. Your name, address and telephone number
  2. The date when your experience of our care took place
  3. What was your experience of our care and how did it fall short
  4. How your experience of our care might be improved for other patients in the future

If you provide your phone number we will always call you back within two working days to discuss your experience in more detail